We’re happy to help you navigate your academic needs as quickly and easily as possible.
Have a general inquiry or interested in booking a 30-minute appointment for further guidance?
Connect with an academic advisor by sending our team an email.
Please include your full name, student number and a detailed explanation of the help you need.
Have a quick question?
Access the virtual desk, located on the bottom right of your browser, for immediate assistance. Chat directly with an academic advisor during the weekdays or access a chatbot at any time.
Live chat hours: Monday to Friday from 9:30 a.m. to 3:30 p.m.
Chatbot: always available
Want to meet for a same-day discussion?
Join the online queues for 15-minute drop-in appointments: available both in person and virtually twice a week.
Note: access to drop-ins appointments is based on order in the online queues.
If your question needs more time, please send us an email instead.
Hours: Monday 1:30 – 4 p.m. and Friday 9:30 a.m. -12 p.m.
We are located in JHE H301, the Office of the Associate Dean, Undergraduate Studies.
Head to the third floor of the Gerald Hatch Experiential Centre for our office.
Find out more about the academic advisors and the leadership team.
