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De-escalating Difficult Behaviours

Overview

This workshop will cover the basic principles of de-escalating difficult behaviour, including disruptive, inappropriate, and verbally aggressive behaviours.

Facilitator: Allison Drew-Hassling, Director, Student Support and Case Management Office, Student Affairs

Light refreshments will be provided.

Who should attend? Associate Deans, Department Chairs, School and Program Directors, Administrators, Academic Advisors, faculty members

Any personal information you provide to McMaster University (“McMaster”) is collected, used, maintained and disclosed in accordance with the University’s Statement on Collection of Personal Information and Protection of Privacy http://www.mcmaster.ca/univsec/fippa/FIPPA_Statement.pdf. Any questions you have about the use of your personal information should be directed to Andrea Colbert-DeGeit at colbert@mcmaster.ca.